Foydalanuvchi:Anjaniy/Uber Eats

Vikipediya, ochiq ensiklopediya
Uber Eats
Turi Shoʻba
Tarmogʻi Onlayn ovqat buyurtma qilish
Egasi Uber
Qachon asos solingan 26-avgust, 2014-yil (9 yil avval) (2014-08-26)[1] (UberFRESH nomi ostida)
Joylashuvi San Francisco, Kaliforniya, AQSh
Hududiy xizmati 45 davlat va 6,000+ shaharlarda
Asoschi(lari) Travis Kalanick
Garrett Camp
Rahbariyat Dara Khosrowshahi (CEO)[2]
Aylanma daromadi $8.30 milliard (2021)[3]
Vebsayti ubereats.com

Uber Eats — Uber kompaniyasi tomonidan 2014-yilda ishga tushirilgan oziq-ovqatlarga onlayn buyurtma orqali yetkazib berish hizmati[4]. Ovqatlar kuryerlar tomonidan turli usullar, jumladan, avtomobillar, skuterlar, velosipedlar orqali yoki piyoda yetkazib beriladi[5]. U 2021-yil hisobiga koʻra, 45 mamlakatning 6000 dan ortiq shaharlarida faoliyat koʻrsatib kelmoqda[6].

Oziq-ovqatlarni yetkazib berish jarayoni Uber haydovchilari tomonidan amalga oshiriladi. Uber Eats har kuni hizmatlari mavjud boʻlgan shaharlarda hamkorligi bor restoranlardan taomlarni yetkazib beradi[7]. 2020-yilda kompaniya restoranlarga Uber Eats bilan hamkorlik qilish uchun kechki payt yetkazib berish hizmatidan foydalangan mijozlar uchun 13–40% miqdorida chegirma qilish sharti qoʻyilgani bois, monopoliyaga qilish maqsadida narxlarni manipulyatsiya qilganlikda ayblanib, sudga tortilgan.

Tarixi[tahrir | manbasini tahrirlash]

Uber Eats kuryeri Amsterdam (Niderlandiya) koʻchalarida
Uber Eatsning mototsikl orqali yetkazib beruvchi kuryeri Panama koʻchalarida
Subway restoranidagi Uber Eats logotipi


Uber Eatsga egalik qiluvchi Uber kompaniyasiga 2009-yilda Garrett Camp va Travis Kalanick tomonidan asos solingan[8][9]. Kompaniya oziq-ovqat yetkazib berishni 2014-yil avgust oyida Kaliforniyaning Santa Monica shahrida UberFRESH nomi ostida boshladi[10]. 2015-yilda platforma UberEats deb o‘zgartirildi[11] va hizmatga buyurtma berish alohida ilovaga oʻtkazildi[12][13][14]. 2016-yilda u London[15] va Parijda[16] ham faoliyatini boshladi.


2018-yil avgust oyida Uber Eats oʻzining 4,99 dollarlik yetkazib berish toʻlovini masofalarga qarab belgilanadigan tarifga oʻzgartirdi[17]. Toʻlov minimal $2 dan maksimal $8 gacha[18]. Buyuk Britaniya va Irlandiyada etkazib berish to'lovi buyurtma qiymatiga asoslanadi. 2019-yil fevral oyida Uber Eats o‘z to‘lovini buyurtma qiymatining 35 foizidan 30 foizgacha kamaytirishini e’lon qildi[19]. Xorijiy bozorlarga kengayishi doirasida kompaniya Buyuk Britaniyada virtual restoranlar ochish niyatini e'lon qildi[20]. Ba'zan bulutli restoranlar yoki bulutli oshxonalar deb ataladigan bu oshxonalar ovqat tayyorlash va yetkazib berish bilan shug'ullanadigan restoran oshxonalari bo'lib, ular yetkazib berish operatsiyalarini boshqa joyga ko'chirmoqchi bo'lgan mavjud g'ishtli restoranlar uchun yoki kirish yoki ovqat xonasi bo'lmagan faqat etkazib berish uchun mo'ljallangan restoranlar uchun. xizmat[21].


In August 2018, Uber Eats changed its flat $4.99 delivery fee to a rate that is determined by distances. The fee ranges from a $2 minimum to an $8 maximum. In the UK and Ireland, the delivery fee is based on the value of the order. In February 2019, Uber Eats announced that it would reduce its fee from 35 percent of the order's value to 30 percent. As part of its expansion into foreign markets, the company announced its intention to open virtual restaurants in the UK. Sometimes called cloud restaurants or cloud kitchens, these are restaurant kitchens staffed to prepare and deliver food, either for existing brick-and-mortar restaurants wishing to move their delivery operations offsite, or for delivery-only restaurants with no walk-in or dining room service.

In November 2018, the company announced plans to triple its workforce in its European markets. As of November 2018, the company reported making food deliveries in 200 cities in 20 countries in EMEA markets.[15]

In 2019, Uber Eats said it would deliver food to customers by drones from the Northern Hemisphere in the summer of 2019,[22] and partnered with Apple on the release of the Apple Card.[23] In July, Uber Eats began offering a dine-in option in certain cities that allowed customers to order food ahead of time and then eat in the restaurant.[24]

In September 2019, Uber Eats said it would leave the South Korea market, with Reuters attributing this to the amount of competition for food delivery companies in Korea.[25] In October, the company launched a pick-up option.[26] On October 15, 2019, the company said it would deliver Burger King fast food throughout the United States.[27]

On January 21, 2020, Zomato said it would acquire all of Uber Eats's stock in India. As part of the deal, Uber would own 10% stake in Zomato and Zomato would gain all the users of Uber Eats in India.[28] At the time of the deal, Zomato was valued at roughly $3.55 billion.[29]

On January 28, 2020 it was reported that Uber Eats no longer had exclusive delivery rights for McDonald's in the United Kingdom, as the fast food company had partnered with British-based food-delivery company Just Eat.[30] The company had already lost its exclusive delivery rights with McDonald's in the United States the year before.[31]

In March 2020, during the COVID-19 pandemic, Uber Eats saw a 30% rise in new customers, as people avoided social interaction for fear of contracting the virus.[32]

On May 4, 2020 Uber Eats announced they were exiting the United Arab Emirates and that the service would now be through Dubai based vehicle for hire company Careem. The same report stated they were also exiting Saudi Arabia and Egypt.[33] Uber Eats has transitioned its operations to its subsidiary Careem in Saudi Arabia.[34] Uber bolstered its position in July 2020 with the acquisition of Postmates for $2.65 billion.[35]

In December 2021, Uber Eats completed its first food delivery in space when it partnered with Japanese billionaire Yusaku Maezawa to send food to the International Space Station.[36]

On March 11, 2022, Uber Eats added a fuel surcharge to deliveries in the United States and Canada. The new surcharge will be different depending on the delivery length and gas prices in each state.[37]

During the COVID-19 pandemic, Uber Eats has been criticized for charging fast-food restaurants 30% to 35% commission.[38][39]

In April 2022, Uber Eats partnered with the U.K.'s largest grocer, Tesco, to start in 20 stores and to guarantee delivery of an order within one hour.[40]

On May 16, 2022, Uber Eats launched two autonomous delivery pilots in Los Angeles with Serve Robotics and Motional.[41]

In December 2022, Uber Eats has partnered with Cartken, a self-driving 6-wheeled sidewalk bot, in Miami. The delivery system, originally from Oakland, CA, is set to deliver food and groceries to residents in Miami. Consumers will be alerted when their food has arrived and they will go and retrieve their goods. Cartken and Uber Eats have not yet released how many bots will be in service, nor where they are headed next. [42]

In January 2024, Uber announced it would shut down the alcohol delivery service Drizly by March 2024 in an effort to consolidate their brand in Uber Eats. The company plans to merge the discontinued apps into Uber Eats.[43]

Moliya[tahrir | manbasini tahrirlash]

Yil Daromad

(milliard USD)[44]

2017 0.6
2018 1.5
2019 1.9
2020 4.8
2021 8.3

Manbalar[tahrir | manbasini tahrirlash]

  1. ↑ „Uber Begins Testing Lunch Delivery with UberFRESH“ (2014-yil 26-avgust).
  2. ↑ Bhuiyan, Johana. „Uber CEO Dara Khosrowshahi says UberEats has a $6 billion bookings run rate“. Recode (2018-yil 4-iyun). Qaraldi: 2018-yil 3-oktyabr.
  3. ↑ „Uber Eats Revenue and Usage Statistics (2022)“ (en-US). Business of Apps (2020-yil 25-avgust). Qaraldi: 2022-yil 22-sentyabr.
  4. ↑ Wright, Johnathan L.. „Uber Eats debuts Wednesday in Reno“. Reno Gazette Journal (2017-yil 5-sentyabr). Qaraldi: 2017-yil 5-sentyabr.
  5. ↑ Said, Carolyn „UberEats comes to S.F., offering meal deliveries“. SF Gate (2015-yil 18-avgust). Qaraldi: 2015-yil 19-sentyabr.
  6. ↑ „Uber Help“ (en). Uber. Qaraldi: 2021-yil 18-dekabr.
  7. ↑ Chen McCain, Shiang-Lih; Lolli, Jeffrey; Liu, Emma; Lin, Li-Chun (2022-08-25). "An analysis of a third-party food delivery app during the COVID-19 pandemic" (en). British Food Journal 124 (10): 3032–3052. doi:10.1108/BFJ-03-2021-0332. ISSN 0007-070X. https://www.emerald.com/insight/content/doi/10.1108/BFJ-03-2021-0332/full/html. 
  8. ↑ Lagorio-Chafkin, Christine „Resistance is Futile“. Inc (2013-yil avgust). Qaraldi: 2019-yil 22-mart.
  9. ↑ Bacon, James „Innovation Uber alles“. The Washington Times (2012-yil 2-fevral). Qaraldi: 2015-yil 11-sentyabr.
  10. ↑ Etherington, Darrell „Uber Begins Testing Lunch Delivery With UberFRESH“. Tech Crunch (2014-yil 26-avgust). Qaraldi: 2015-yil 2-iyun.
  11. ↑ Elliott, Farley „UberFRESH Rebrands to UberEATS Just in Time to Expand Like Crazy“. Eater (2015-yil 4-may). Qaraldi: 2015-yil 11-sentyabr.
  12. ↑ „Uber's first spinoff app is a food delivery service in Toronto“ (2015-yil 9-dekabr).
  13. ↑ Kosoff, Maya „How Uber's latest update could pose a major threat to GrubHub“. Business Insider (2015-yil 17-avgust). Qaraldi: 2015-yil 11-sentyabr.
  14. ↑ Tepper, Fitz „Uber's New Update Gives Food Delivery As Much Attention As Transportation“. TechCrunch (2015-yil 17-avgust). Qaraldi: 2015-yil 11-sentyabr.
  15. ↑ 15,0 15,1 Turner, Gilles. „Uber Plans to Triple Headcount on Food Delivery in Europe Region“. Bloomberg News (2018-yil 6-noyabr). Qaraldi: 2019-yil 29-may.
  16. ↑ Fresne, Patrick. „French Revolution 2020:Food wars down the virus haunted streets of France“. Gold and Revolution (2021-yil 27-noyabr). Qaraldi: 2021-yil 18-noyabr.
  17. ↑ Lee, Dami. „Uber Eats is changing its flat fees to delivery fees based on distance“. The Verge. New York: Vox Media (2018-yil 8-avgust). Qaraldi: 2018-yil 9-avgust.
  18. ↑ Kerr, Dara. „Uber Eats gets a little cheaper and a little more expensive“ (en). CNET. San Francisco: Ziff Davis (2018-yil 8-avgust). Qaraldi: 2018-yil 9-avgust.
  19. ↑ Ram, Aliya; Bond, Shannon. „Uber Eats to cut fees in battle with Deliveroo and Just Eat“. London: Nikkei Inc. (2019-yil 20-fevral). Qaraldi: 2019-yil 29-may.
  20. ↑ Field, Matthew; Rudgard, Olivia. „Uber Eats eyes 400 'virtual restaurants' as it takes fight to Deliveroo“ (2018-yil 15-oktyabr). Qaraldi: 2019-yil 29-may.
  21. ↑ Holmes, Mona. „Here's Why a Lot of Delivery Food Isn't Coming From Actual Restaurants“. Eater LA. Los Angeles: Vox Media (2018-yil 23-may). Qaraldi: 2019-yil 29-may.
  22. ↑ Jeremy, Bogaisky. „Uber Eats To Test Flying Food To Customers By Drone In San Diego“ (2018-yil 12-iyun). Qaraldi: 2019-yil 17-iyun.
  23. ↑ Pérez, Sarah. „Apple Card launches today for all US customers, adds 3% cash back for Uber and Uber Eats“ (en-US). TechCrunch. San Francisco: Yahoo! Inc. (2019-yil 20-avgust). Qaraldi: 2019-yil 23-avgust.[sayt ishlamaydi]
  24. ↑ Constine, Josh. „Uber Eats invades restaurants with Dine-In option“ (en-US). TechCrunch. San Francisco: Yahoo! Inc. (2019-yil 2-iyul). Qaraldi: 2019-yil 13-dekabr.
  25. ↑ Park, Ju-Min. „Uber Eats to pull out of South Korea amid tough competition“ (en). Reuters (2019-yil 9-sentyabr). Qaraldi: 2020-yil 8-fevral.
  26. ↑ Tyko, Kelly. „Uber Eats launches delivery alternative with new pickup feature“ (en-US). Washington: Gannett (2019-yil 18-oktyabr). Qaraldi: 2019-yil 13-dekabr.
  27. ↑ Albrecht, Chris. „Amid Layoffs, Uber Eats Partners with Burger King“ (en-US). The Spoon (2019-yil 15-oktyabr). Qaraldi: 2020-yil 8-fevral.
  28. ↑ Singh, Manish. „Uber sells food delivery business in India to Zomato“ (en-US). TechCrunch. Mumbai: Yahoo! Inc. (2020-yil 20-yanvar). Qaraldi: 2020-yil 21-yanvar.
  29. ↑ Goel, Vindu; Conger, Kate. „Uber Sells Food Delivery Business in India“ (en-US) (2020-yil 20-yanvar). Qaraldi: 2020-yil 8-fevral.
  30. ↑ Ziady, Hanna. „Uber suffers another blow as it loses McDonald's delivery monopoly in the UK“. CNN. London: Warner Bros. Discovery (2020-yil 28-yanvar). Qaraldi: 2020-yil 8-fevral.
  31. ↑ Kelso, Alicia. „McDonald's UK taps Just Eat for delivery, ends Uber Eats exclusivity“ (en-US). Restaurant Dive. Washington: Industry Dive (2020-yil 30-yanvar). Qaraldi: 2020-yil 8-fevral.
  32. ↑ Chiappetta, Marco „Uber Eats Demand Soars Due To COVID-19 Crisis“ (en). Forbes (2020-yil 25-mart). Qaraldi: 2020-yil 31-mart.
  33. ↑ „Uber Eats decides to switch off in UAE“ (en) (2020-yil 4-may). Qaraldi: 2020-yil 15-may.
  34. ↑ „Top Food Delivery Apps in Saudi Arabia 2023“ (english). Dubai: Digital Gravity (2023-yil 21-iyun). Qaraldi: 2023-yil 7-avgust.
  35. ↑ „Uber Eats Revenue and Usage Statistics (2021)“ (en-US). London: Business of Apps (2020-yil 25-avgust). Qaraldi: 2021-yil 25-noyabr.
  36. ↑ Duffy, Kate. „Uber Eats makes its first-ever delivery to space – Japanese billionaire delivers canned beef and boiled mackerel to the International Space Station“. Business Insider. Singapore: Axel Springer SE (2021-yil 14-dekabr). Qaraldi: 2021-yil 18-dekabr.
  37. ↑ Leswing, Kif. „Uber adds fuel surcharge because of high gas prices“. CNBC. New York: NBCUniversal (2022-yil 11-mart). Qaraldi: 2022-yil 13-mart.
  38. ↑ Batey, Eve. „Delivery Apps Refuse to Temporarily Decrease the Fees They Charge Restaurants“ (en). Eater SF. San Francisco: Vox Media (2020-yil 3-aprel). Qaraldi: 2020-yil 1-iyul.
  39. ↑ Fickenscher, Lisa; Manskar, Noah. „Uber Eats cuts fees for NYC restaurants as Grubhub rivalry heats up“ (en-US). New York: News Corp (2020-yil 1-iyul). Qaraldi: 2020-yil 1-iyul.
  40. ↑ Linsell, Katie. „Uber Partners With Tesco for Fast Grocery Delivery in the U.K.“. Bloomberg News (2022-yil 3-may). Qaraldi: 2022-yil 3-may.
  41. ↑ Bellan, Rebecca. „Uber Eats pilots autonomous delivery with Serve Robotics, Motional“ (en-US). TechCrunch. San Francisco: Yahoo! Inc. (2022-yil 15-may). Qaraldi: 2022-yil 16-may.
  42. ↑ Hope, Graham. „Uber Eats Offers Robot Food Delivery in Miami“. IoT World Today. London: Informa (2022-yil 20-dekabr).
  43. ↑ Delouya, Samantha. „Uber is shutting down alcohol delivery app Drizly“ (en). CNN. Atlanta: Warner Bros. Discovery (2024-yil 15-yanvar).
  44. ↑ Newcomer, Eric „Uber Has a New Growth Story“. Bloomberg (2019-yil 12-aprel). 
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